WHAT INFORMATION DO WE COLLECT?

CONTACT INFORMATION

We will store the name, company, phone or email.

HOW DO WE COLLECT THIS INFORMATION? 

Straight from you.

You provide us with your information, for example by filling out a survey, registering on our website to request information, on our networks, or participating in a webinar, course, or training.

HOW DO WE USE THIS INFORMATION?

To answer your questions

We will use your information to respond to your concerns or comments, and/or consulting.

To improve our products and services

We will use your information to improve our Platform, products and other services. We will also personalize your experience on our website based on your information.

For security purposes

We will use your information to protect our company, our customers and our websites and mobile applications.

For Marketing Purposes

We will send you information about new services, products, technology and telecommunications tips, training, webinars, demos and special promotions. We will communicate with you about new features of our services or updates. If you register with us, you will be subscribed to our email newsletter. You decide when you receive or stop receiving our newsletter, for example, we will communicate with you about your account or to receive feedback. We will use push notifications in our mobile applications to send you informative messages.


WITH WHOM DO WE SHARE YOUR INFORMATION?

With third parties performing services on our behalf

For example, we will share information with vendors who send e-mail messages on our behalf. We will also share information with companies that operate our websites or run a promotion.

With government authorities

We will share information for example in the case of court orders, subpoenas, or fraud investigations.

With partners or successors of our company

For example, if part or all of the company is sold, the list of our customers and their information will be part of the transaction.


WHAT CAN YOU DO ABOUT THE INFORMATION YOU SHARE?

You can stop receiving our promotional emails

To opt out of receiving promotional emails from us, send us an email at información@infonetenterprise.com.co indicating your decision or follow the instructions in any promotional email you receive from us. Even if you opt out of receiving marketing messages, you may still send an email to this email address.


INFORMATION FOR MINORS

Our sites and applications are intended for adults. We do not collect personally identifiable information from children under the age of 18 without the permission of a parent or guardian. If you are a parent or legal guardian and believe that your child under the age of 18 has provided us with information, you may email us at info@infonetenterprise.com

INFORMATION SECURITY

We maintain security measures and standards, such as the use of certificates for SSL communication to secure the channel between the back-end and the front-end web or mobile. We have an adequate management of authentication and authorization to prevent unauthorized access to the back-end system. In addition, we correctly manage the parameters to avoid tampering (malicious manipulation) of them. It is necessary to keep in mind that the Internet is never 100% secure so we cannot guarantee that the use of our Platform on the web and mobile application will be completely secure. We recommend to be careful when using the Internet and not to share your data with other people. We maintain personal information as long as it is necessary or relevant to the practices described in this Policy. Likewise, information required by law will be kept.

WE STORE YOUR INFORMATION ON SERVERS IN THE UNITED STATES.

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